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COOKIE POLICY
Introduction
Cookies are used for the purposes of usage, on the below mentioned website https://nosurrenderheroes.io/ of No Surrender Heroes. This Cookie Policy is prepared to inform our users (you) who visit our site.
What is Cookie?
Cookies are small text files containing small amounts of information that are saved on your computer, smartphone or other electronic devices with internet access when you visit our website. Cookies may be useful since they allow a website to recognize a user’s device and preferences and generally help to improve the online experience. In addition to these text files, other trackers such as web bugs, beacons, pixels or tracking tags will be considered as cookies in this Cookie Policy.
Cookies set by the website owner (in this case No Surrender Heroes) are called "first party cookies". Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies allow third-party features or functions to be provided on or through website (such as advertising, interactive content and analytics). The parties that set third party cookies can recognize your computer or device both when it visits the website in question and also when it visits certain other websites. Please take note that cookies from third parties unaffiliated with us or our business partners may be set before, during or after browsing our website. We do not and cannot control these cookies set by third parties and you should check with these third-party websites for more information about their cookies.
You should understand that while cookies in general do not tell us your email address or other personal data, however, if you voluntarily provide such information or Personal Data to us by, for example, registering an account with us or subscribing for any of our services, such information may be linked to the data in the cookie.
In addition to the information we collect through cookies, we also collect behavioral data and store such Data for analytical purposes so as to conduct marketing research and improve the quality of our website. Such data includes information about your visit such as your server address, the date and time of your visit, the page you accessed, the information you downloaded and the type of Internet browser you used.
The use of any information we collected either through the use of cookies or otherwise shall be subject to our Privacy Policy.
Our Purpose of Using Cookies
- Operating the website safely;
- Providing live support services to the users;
- Enabling users to move around the website and benefit from the services and features provided on the website;
- Enhancing user experience and customize our services;
- Distinguishing you from other online users;
- Analyzing how viewers navigate our website with a view to optimize its design;
- Increasing the performance of our website and making our website more user-friendly;
- Collecting statistical information on the usage of our website in order to understand how the visitors use our website and to improve our website’s design and practicability.
General Features of Cookies
On our website, cookies function as session cookies and permanent cookies. Session cookies are deleted when you leave the platform; while permanent cookies may remain on your devices for certain periods, depending on the area of usage. Cookies on our website do not collect your information such as name, gender or address.
Type of Cookies Used
Various types of cookies that may be used on our website are listed below. In cases where the information obtained via cookies is personal data, the Personal Data Information Statement complementing this Cookie Policy shall be applicable.
a. Required Cookies
These cookies are strictly necessary for providing security on our website, enabling user movement around our website, and providing access to our services and features. These types of cookies are essential to the website’s functionality and cannot be disabled by users.
| Cookie Type | Explanation | Owner of Cookies |
|---|---|---|
| Session | This cookie is used to identify the user’s session on the server. The session is an area on the server that can be used to store data in between HTTP requests. Thus, it is needed for the continuity of the session. | First Party |
| User ID | This cookie is used for users to see their own information only. | |
| Security | These cookies are used for security checks. |
b. Preference Cookies
Functional cookies collect information about users' preferences and allow us to remember the users’ preferences and customize our website. These cookies may be set by us or third-party providers to whom you have added their services to your pages. If you do not allow these cookies, some or all these functions may not work properly.
| Cookie Type | Explanation | Owner of Cookies |
|---|---|---|
| Language | This cookie saves the language chosen by the user and provides options accordingly. | First Party |
| Location | This cookie allows to locate the approximate address (province, city, zip code) through user’s IP address, thus select the user’s country automatically and to show the retailers and promotion days in that region. | |
| Mobile | If the user visits the site on a mobile device, it is used to show the main website (e.g., Flash is activated on the device), or it is a mobile site that does not need Flash. | |
| Source Site | Source site is saved to better understand the user preferences. | |
| Chat Widget | Chat Widget cookies are used to track the session in which users reach the support team via instant messaging. | |
| Last Visit and Movement | Used to update what has changed since the last visit of our website by the user and to better understand the users’ preferences. | |
| Flash Cookies | Activates sound and video content to be played. | |
| Page History | Page history cookies are used to track which websites the user visits, and in which order. If the user meets an error upon visiting the site, cookie information is saved on the log file for reporting and solution of the error. |
c. Analytical Cookies
We use analytical cookies to understand how visitors use our website. These cookies collect aggregated information in the aggregate to give us insight into how our website is being used. For example, this type of cookies shows which pages are most visited on our website as well helps to record the difficulties experienced within our website.
| Cookie Type | Explanation | Owner of Cookies |
|---|---|---|
| Google Analytics | These cookies allow the collection of all statistical data to improve the presentation and use of the site. By adding data on social statistics and interests to these statistics, Google enables a better understanding of users. | Third Party |
| Security | These cookies provide control and security of whether the requests to the website are received by bots. | |
| PostHog | These cookies allow the collection of all statistical data to improve the presentation and use of the site. By adding data on social statistics and interests to these statistics, Google enables a better understanding of users. | |
| Mix Panel | These cookies allow the collection of all statistical data to improve the presentation and use of the site. By adding data on social statistics and interests to these statistics, Google enables a better understanding of users. |
You may, though, choose to consent to our processing of any personal data collected during your browsing experience on our website to allow us to produce anonymized statistics.
If you enable the Do Not Track option in your web browser and mobile app we will respect your choice and your browsing experience on our website will not be tracked for our anonymized statistics. If you consent to the processing mentioned above, then Google Analytics is activated, and some relevant cookies are loaded. You can always decide to withdraw your consent or consent again at any time.
In case you have disabled all cookies, you will be shown the cookie banner at each visit to our website.
d. Advertisement/Marketing Cookies:
These cookies are used for advertisement and marketing purposes. They may be used to create a profile of your interests and to display advertisements of related firms on other sites. They run by defining your browser and device. If you do not allow such cookies, you may not experience our targeted advertisement.
| Cookie Type | Explanation | Owner of Cookies |
|---|---|---|
| Advertisement | Delivering behavioural and targeted advertisements | Third Party |
| Market Analysis | Conducting market analysis |
How do I Control / Block Cookies?
You may customize your cookie preferences by changing the settings of your browser where you display the platform on our website. Depending on the availability of your browser, you may block the use of cookies, get warnings before usage of any cookie, or disable or delete only some cookies. Cookie preferences may be removed (browser settings) on each device with separately which you access our website.
Information on how to activate, deactivate or remove cookies is on the Help screen of your internet browser provider:
We would like to remind you that some functions of our website may be unavailable if you remove some cookies.
If you want to clean all cookies remaining from the internet sites you have visited, you may use the following links to download three programs that delete tracking cookies.
Contact Us
We may change our Cookie Policy at any time. Please check back frequently to be informed of any updates or changes to our Cookie Policy.
If you have any questions or concerns about this Cookie Policy, please contact us via [email protected].
